top of page

Privacy Policy – SnapShot 3D Art Museum

​Last updated: December 19, 2025

 

​​
 

SnapShot 3D Art Museum, operated by PowerPlay Entertainment, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit SnapShot, purchase tickets, participate in experiences, or interact with us online or in person. By accessing our website, purchasing tickets, or visiting SnapShot, you consent to the data practices described in this Privacy Policy.
 

Information We Collect

We may collect the following types of information:

a) Personal Information

Information you voluntarily provide, including:

  • Name

  • Email address

  • Phone number

  • Billing and payment information

  • Company name and booking details (for corporate or group bookings)

b) Automatically Collected Information

When you visit our website or engage with digital platforms, we may collect:

  • IP address

  • Browser and device information

  • Pages visited and interaction data

  • Referring URLs

This information helps us improve website functionality, user experience, and performance.

c) On-Site Photography & Video

SnapShot is an immersive, interactive art experience designed to encourage photography and video capture. While we do not intentionally collect personal data through photography, visitors may appear in photos or videos captured on-site by staff or other guests.
 

How We Use Your Information

We may use your information to:

  • Process ticket purchases and bookings

  • Communicate important information regarding your visit or event

  • Provide customer support and respond to inquiries

  • Share marketing communications, promotions, or updates (you may opt out at any time)

  • Improve our experiences, offerings, and digital platforms

  • Administer contests, giveaways, or promotions

  • Comply with legal, regulatory, and operational requirements
     

Photography, Video & User-Generated Content (UGC)

SnapShot encourages guests to take photos and videos and share them on social media. By entering the SnapShot experience, you acknowledge that:

  • You may be photographed or recorded in public areas of the exhibit

  • PowerPlay Entertainment may use photos or videos captured on-site for promotional, marketing, or social media purposes

  • Any user-generated content (UGC) you tag or share publicly with our brand may be reshared by PowerPlay Entertainment, unless you request otherwise

If you do not wish to appear in promotional content, please notify a team member during your visit or contact us afterward.
 

Sharing Your Information

We do not sell or rent your personal information.

We may share information with:

  • Trusted third-party service providers (e.g., ticketing platforms, payment processors, email marketing tools, analytics providers)

  • Legal or regulatory authorities when required by law

  • Business partners only when necessary to deliver services you have requested

All third parties are required to maintain appropriate data protection measures.
 

Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Analyze website traffic and performance

  • Remember user preferences

  • Improve site functionality and marketing effectiveness

You may adjust your browser settings to disable cookies, though this may affect site functionality.
 

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While no system can be guaranteed 100% secure, we work to safeguard your data against unauthorized access, misuse, or disclosure.
 

Your Rights & Choices

In accordance with applicable privacy laws, you may have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Request deletion of your personal data, where applicable

  • Opt out of marketing communications at any time

To exercise these rights, please contact us using the information below.
 

Third-Party Links

Our website or communications may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of those third parties and encourage you to review their policies.
 

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

 

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

PowerPlay Entertainment – SnapShot 3D Art Museum
Email: elevate@powerplay.ca
Website: www.powerplay.ca

bottom of page